Operations management is basically concerned with planning, organizing and supervising in the contexts of production, manufacturing or the provision of services. It is delivery-focused, ensuring that an organization successfully turns inputs to outputs in an efficient manner. The inputs themselves could represent anything from materials, equipment and technology to human resources such as staff or workers.
There are strong parallels between the skills required for effective operations management and those needed in both logistics and supply chain management. Consummate organizational ability is crucial in successfully enhancing efficiency and driving productivity as an operations manager.
One must be able to understand the series of processes within a company in order to get them to flow seamlessly, and in this sense the role is directly related to supply chain management. Meanwhile, the coordination involved in setting up these processes in practice represents logistics; the combination of understanding and coordinating the work of a company are therefore central to being a successful operations manager.
Operations management focuses on aligning operations with the company’s objectives, helping the business go where it needs to go. Although this may seem overarching to include mundane daily tasks, there are many examples visible today of how good operations management can improve the efficiency of a business operation.
Course outline :
- Operations Management and the Organization
- Operations Management: Product and Service Management
- Operations and Supply Chain Management
- Operations Management: Inventory Management
- Operations Management: Forecasting and Capacity Planning
- Operations Management: Operations Scheduling
- Operations Management: Management of Quality
- Operations Management: Facilities Planning and Management
